Construction Staffing

A sampling of the Hospitality Industry Support roles that we are able to assist with:
Human Resources
Our Construction Staffing division supplies reliable, safety-conscious, and skilled workers to meet the needs of construction projects of every size. From general labour to specialized trades and management roles, we connect you with qualified professionals who get the job done efficiently and safely.

Construction Labour

We provide dependable general labourers ready to assist with a wide range of on-site tasks — including material handling, site cleanup, demolition, and support for skilled trades. Our workers are adaptable, punctual, and trained to maintain productivity and safety standards.

Semiskilled Labour

Our semiskilled personnel have hands-on experience with basic tools and site operations such as jackhammering, compacting, and assisting equipment operators. They bridge the gap between general labour and skilled trades, providing valuable support to keep your projects moving forward.

Skilled Labour – Trades

We supply certified and experienced tradespeople including journeymen, apprentices, and technicians across multiple disciplines such as carpentry, electrical, plumbing, welding, and concrete work. Each worker is vetted for technical proficiency, safety awareness, and reliability.

Management

Our staffing solutions extend beyond labour. We connect you with experienced construction management professionals — including superintendents, estimators, site supervisors, and project managers — who bring leadership, organization, and technical expertise to every project.

Certified Flagging Personnel / Traffic Control

Safety is our priority. Our certified flaggers and traffic control personnel ensure smooth and secure movement of vehicles and pedestrians around active job sites. They are trained and compliant with local safety regulations and worksite standards.

Equipment Operators

We provide qualified heavy equipment operators skilled in operating forklifts, skid steers, bobcats, excavators, and other machinery. Each operator is trained, certified, and experienced in handling equipment safely and efficiently to maximize productivity on site.

Customer Support Staff Recruitment

Our Hospitality Staffing division provides professional, reliable, and experienced personnel to meet the dynamic needs of hotels, restaurants, event venues, and catering services. Whether you need front-of-house staff to deliver exceptional guest experiences or back-of-house professionals to keep operations running smoothly, we ensure every placement aligns with your standards of service excellence.Plated Dinner ServersOur skilled plated dinner servers provide professional table service for formal dining events, ensuring every guest enjoys an elegant, seamless experience. They are trained in proper serving etiquette, timing, and attention to detail.Buffet Banquet ServersFrom large corporate events to private celebrations, our banquet servers manage buffet setups and guest service efficiently. They maintain cleanliness, assist with food replenishment, and deliver courteous, attentive hospitality.BartendersOur experienced bartenders are experts in mixology and guest engagement. They craft quality beverages, maintain a professional bar setup, and ensure every guest enjoys a welcoming and memorable experience.HousekeepingReliable and detail-oriented, our housekeeping staff maintain clean, comfortable, and sanitary environments in hotels, resorts, and event venues. They ensure every space meets the highest standards of cleanliness and presentation.Front DeskFirst impressions matter. Our front desk professionals are personable, efficient, and experienced in guest relations and check-in processes. They ensure smooth operations and deliver exceptional customer service with every interaction.Guest ServicesOur guest service representatives provide friendly, solution-focused support to ensure guest satisfaction. From handling inquiries to coordinating special requests, they go above and beyond to enhance every guest’s stay.DishwashersEssential to any kitchen operation, our dishwashers maintain hygiene standards, ensure quick turnaround of clean utensils and equipment, and support overall kitchen efficiency.Food Runners, Room Service & BussersWe provide dependable staff to assist with meal delivery, table clearing, and guest support. Their teamwork helps maintain smooth restaurant and event service flow while keeping guests satisfied and tables ready.Prep Line Cooks / Sous ChefOur culinary professionals bring skill, speed, and precision to your kitchen. Whether supporting daily restaurant operations or catering large events, they maintain high food quality and consistency under pressure.Host / HostessFriendly, organized, and professional, our hosts and hostesses manage guest seating, reservations, and front-of-house flow. They create a positive first impression and ensure a welcoming experience from start to finish.Cleaners, Maintenance & Support StaffOur cleaning and maintenance personnel keep facilities spotless and functioning efficiently. From routine cleaning to general upkeep, they help maintain a safe and inviting environment for guests and staff alike.Set Up / Teardown EventsOur event setup and teardown crews handle every detail—arranging tables, staging, décor, and equipment before and after events. They work efficiently to meet timelines and ensure a flawless event experience.

The Value of Customer Support Staff

Customer service has become a competitive differentiator in virtually every industry. It impacts brand reputation, client retention, online reviews, and even revenue growth. In a digital-first world, the role of the support agent has expanded beyond answering questions – they now manage relationships, solve complex problems, and influence the overall customer journey.

When reliable support professionals back your business, you benefit from:

  • Faster issue resolution and reduced wait times
  • Higher levels of customer satisfaction and loyalty
  • Increased operational efficiency
  • A stronger brand presence through consistent service delivery
  • More effective handling of escalations, complaints, and customer feedback

Hiring the right people for these critical roles is one of the smartest investments a company can make.

Roles We Help Fill

Equation Staffing Solutions recruits skilled professionals for a wide range of customer service and support positions. Whether you’re seeking customer support staff for high-volume contact centers or client-facing consultants in technical environments, we connect you with experienced individuals who are ready to contribute immediately. Our placements vary in specialization, channel focus, and level of experience – ensuring you get the right fit for your team.


Common customer support positions we staff:

  • Customer Complaints Specialists: Trained in de-escalation and resolution techniques, these professionals handle difficult interactions with care, helping recover and retain customer relationships.
  • Contact Centre Operators: Managing high call volumes in structured environments, they ensure quick response times and adherence to service protocols.
  • Customer Service Consultants: These agents support customers across email, chat, and phone with product guidance, troubleshooting, and general inquiries.
  • Fraud Detection Specialists: Focused on identifying suspicious activity, preventing losses, and verifying user information while safeguarding customer accounts.
  • Inbound Helpdesk Support: First-line responders for customers seeking technical or general support.
  • Outbound Helpdesk Support: Responsible for follow-ups, satisfaction surveys, and proactive customer contact.
  • Product Demonstrators: Onsite or virtual representatives who showcase offerings, guide users, and promote engagement.
  • Sales Support Representatives: Blending service and sales expertise to help customers complete purchases, understand features and learn about promotions.


Each of these roles requires a specific combination of technical knowledge, communication skills, and emotional intelligence. Our recruitment process ensures that only the most qualified and culturally aligned candidates are introduced to your organization.

Staffing Solutions Built for Your Needs

We understand that every business has unique staffing requirements. Some need scalable short-term help, while others seek long-term support from team members who will grow with the organization. Equation Staffing Solutions offers flexible hiring models designed to accommodate changing demands and business cycles.

We provide:

  • Temporary Staffing: Ideal for peak periods, short-term projects, or coverage during absences.
  • Contract-to-Hire Placements: An opportunity to evaluate candidates on the job before extending a permanent offer.
  • Permanent Placements: Full-time employees hired to join your internal team and contribute over the long term.

Whether you operate a small business or a national enterprise, our adaptable solutions ensure you have the people you need when you need them.
Customer Support Staffing

What Sets Equation Staffing Solutions Apart?

Our approach to hiring is not about filling seats – it’s about helping organizations build support teams that create lasting value. With two decades of experience in recruitment and HR strategy, we bring both insight and efficiency to every placement.

Our advantage includes:

  • Rapid Placements: We maintain an active pipeline of pre-qualified support candidates.
  • Rigorous Screening: Skills assessments, behavioural interviews, and reference checks ensure high-quality matches.
  • Industry Specialization: Deep knowledge of administrative, professional services, healthcare, and retail sectors.
  • Workforce Strategy Support: We consult on hiring plans, staffing models, and scaling considerations.
  • End-to-end HR and Payroll Services: Compliance, onboarding, and compensation are fully managed when you choose temporary or contract solutions.

Clients rely on us not only to deliver skilled professionals but to reduce hiring friction, minimize risk, and improve long-term retention.

Qualities of Successful Support Professionals

Support roles require more than basic communication skills. The best customer support staff bring emotional intelligence, adaptability, and problem-solving capabilities to every interaction. At Equation Staffing Solutions, we look for candidates who:

  • Demonstrate patience under pressure
  • Communicate clearly and professionally across platforms
  • Show empathy toward customer concerns
  • Understand systems and learn new tools quickly
  • Take initiative and ownership of issues
  • Work well independently and within teams
  • Represent your brand with professionalism and care


These are the people who can consistently elevate the customer experience – and those are the people we find for your business.

Industries We Serve

Equation Staffing Solutions provides customer support staff across a wide range of industries. Our recruitment strategies are tailored to the operational realities and service expectations of each sector, ensuring your team has the tools and talent to succeed.

Industry coverage includes:

  • Retail and E-commerce
  • Professional and Administrative Services
  • Healthcare and Medical Support
  • Financial Services and Insurance
  • Transportation and Logistics
  • Government and Public Services
  • Technical and SaaS Providers

From front-line call agents to high-skill service consultants, we’re equipped to recruit staff for nearly every customer-facing environment.
Calgary Customer Support Staffing

Our Hiring Process

Hiring customer-facing staff requires speed without sacrificing quality. We’ve developed a recruitment process that delivers both.

Our process includes:

  1. Consultation and Needs Analysis: We start by learning about your team structure, service delivery model, and staffing goals.
  2. Candidate Sourcing: Drawing from our active talent network and targeted outreach, we identify professionals suited to your specific roles.
  3. Screening and Assessment: Every candidate undergoes rigorous evaluation, including technical screening and soft skills analysis.
  4. Client Interviews and Selection: You choose from our shortlisted candidates, each ready to step in and support your team.
  5. Onboarding and Ongoing Support: For temporary or contract hires, we manage onboarding, documentation, and payroll. If you’re hiring directly, we assist with transition and training where needed.

The result: faster hiring, better job fit, and reduced turnover risk.

Work With Equation Staffing Solutions

If your organization is ready to strengthen its customer service capabilities with dependable, experienced professionals, Equation Staffing Solutions is here to help.

We offer a hands-on, strategic recruitment process that goes beyond job descriptions. We focus on matching you with individuals who will perform reliably, represent your brand with care, and grow with your team. Whether building a new support department or scaling an existing one, we provide the staffing expertise you need to move forward.

To hire top-tier customer support staff, contact Equation Staffing Solutions today.

Frequently Asked Questions

Yes. We offer temporary staffing solutions for seasonal workloads, special campaigns, and event-based support needs.

If a placement isn’t working out, we’ll quickly address the issue by providing a suitable replacement. Your satisfaction and the success of your customer support team are our priorities.

Depending on the complexity of the position, we can present qualified candidates within a few days. Our active talent pool allows for rapid placement when speed is a priority.

Absolutely. Contract staffing is a flexible option for companies needing help for fixed-term assignments without a long-term commitment.

Yes. If your customer base requires support in multiple languages, we can recruit candidates with the specific language skills your business needs.

We recruit for various roles, including helpdesk agents, contact centre representatives, product demonstrators, fraud detection specialists, and more.

We do. For temporary and contract placements, Equation Staffing Solutions handles all payroll, tax, and compliance obligations.

We start by understanding your company’s needs, culture, and service expectations. From there, we screen for skills, communication style, and experience to ensure every customer support staff member we recommend is a strong match.

Yes. We present you with pre-screened candidates, and you’re welcome to interview them before making your final decision. This helps ensure the customer support staff you bring on aligns with your internal team.

Our evaluation process includes customer service scenario assessments, communication testing, and reference checks. We ensure that every customer support staff candidate has the right mix of soft skills and technical ability. Contact us at (403) 930-6080.